[access-uk] urgent help with logging onto windows XP

  • From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>, <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 31 Jan 2005 19:23:18 -0000

Hi,

I have just installed internet security 2005 onto our windows XP home
computer. I did the first scan with Norton and Norton found some problems
which I told the computer to delete. now, when I try to log onto windows,
Jaws 4.5 asks me to type in my password. However, when I do, instead of
logging on, it logs off. then about a second later, it asks for my password
again to log on, when I provide it the computer logs off again.

It continues like this round and round, it is as if the computer is stuck in
a loop. there is no way to get into windows and nothing works apart from
jaws. I think it's not even loading everything because jaws asks for my
password really quickly. please can you help as I am desperate, I have never
experienced this problem before.

Thanks, Husna


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