because they expect you to know it's a complete instillation package I think.----- Original Message ----- From: Justin R To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, January 24, 2006 9:21 PM Subject: [access-uk] Re: upgrading mcafee anti-virus Thanks Martin, I'll give that a go. Funny how there's no mention of what to do when upgrading in the help section of mcafee. Justin ----- Original Message ----- From: martin wilsher To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, January 24, 2006 8:52 PM Subject: [access-uk] Re: upgrading mcafee anti-virus HI Justin: I wouldn't recommend going straight over the top. uninstall the old version and install the new. This is what I've always done. the upgrade will be a fully working version, or should be. if it's not, then I'll be very surprised. hth Hope to hear from you soon. from Martin. Please email me at: m.wilsher@xxxxxxxxxxxxxxx thanks. if you're interested in discussing everything soft toy animal related, please visit my group at: http://groups.msn.com/thesofttoyanimalcollectorsgroup please visit my website: www.martin-wilsher.co.uk To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, January 24, 2006 8:40 PM Subject: [access-uk] upgrading mcafee anti-virus HI everyone, Can I just ask one question? I've tried going to mcafee's website and ask technical support but, zoomtext's having a problem with the site. That is, the mouse tracking function isn't working all that well in tracking where I am on screen. Anyway, I've had mcafee anti-virus 9 for a year now. I've just purchased an upgrade of that with the full internet security suite. What I want to know is..... Can I just install the software upgrade over the already installed anti-virus? Or, must I unistall the current mcafee software I have working. Thanks, Justin