Hi,
I have seen this happen before with my Pixel 3.
You may not have enough data, but what I did was to turn Wi-Fi off and
update over cellular.
I hope this helps.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "bentleypd31" for DMARC
Sent: 01 October 2019 18:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] updating from Android 9 to 10
All
Using Pixel 1.
The download has started and then paused. Double-tapping the resume button
causes it to re-start for a few seconds only to pause again.
1. I have tried re-starting the phone.
2. The WIFI signal is full and the mobile is connected to the mains as well
as being about 80%.
3. The battery-saver switch is off.
4. Google Help could only suggest reverting to battery defaults.
Is there a way of deleting the partial download so as to enable an update
from scratch please?
Best
Peter
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