Thanks to all who raised this issue.
All the best,
Richard
Richard Godfrey-McKay
Telephone: 01738-445-880
If you haven’t called before, you will be asked to identify yourself by the
Truecall call screening service
Mobile: 07791-452-593
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx> On Behalf
Of Iain Lackie
Sent: 15 December 2020 20:49
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: update on the BBC Sounds Search problem
Good news! The BBC Sounds app has been updated and the search now works.
Iain
On 14 Dec 2020, at 2:28 pm, CJ & AA MAY <chrisalismay@xxxxxxxxx> wrote:** To leave the list, click on the immediately-following link:-
Thanks for sharing this. I was going to write myself but there seems little
point now.
Alison
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx>
On Behalf Of henry@xxxxxxxxxxxxxxxxxxxx
Sent: 14 December 2020 14:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] update on the BBC Sounds Search problem
Good Afternoon Folks
Following my direct email to the Director general of the BBC yesterday, I've
just had an email from Lloyd Shepherd the Head of Product for BBC Sounds
saying:
"We have implemented a fix for this problem, and we are now waiting for Apple
to review a new release of the app.
We hope this process will be complete in the next 48 hours."
He also stated that he is looking into the broken link to the Accessibility
teams email address.
Best wishes
Henry
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx>
On Behalf Of Iain Lackie
Sent: 13 December 2020 12:07
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BBC Sounds Search
I have just done the same with the same result. I have also flagged the issue
on the review section of the app in the app store.
Iain
On 13 Dec 2020, at 11:20 am, henry@xxxxxxxxxxxxxxxxxxxx wrote:** To leave the list, click on the immediately-following link:-
Hi Ian
I found the following BBC website and sent a message to the BBC
accessibility team via the link on this page drawing their attention to the
failure of the search function on the BBC IOS Sound App and it was returned
with the following message:
"I'm sorry to have to inform you that your message could not be delivered".
Unbelievable, I suppose the next step is to make a complaint 😊
https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww
.bbc.co.uk%2Faccessibility%2Fcontact.shtml&data=04%7C01%7C%7C898b
ec6a447144a8491108d8a13adbe6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7
C0%7C637436621448403575%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiL
CJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NUdOkA
BaQIwSgT4INzjwGjMr33STm601bU5VEk1iJ7E%3D&reserved=0
Best wishes
Henry
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx>
On Behalf Of Iain Lackie
Sent: 12 December 2020 15:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BBC Sounds Search
I don't know the answer to your question. If somebody else does, I would be
glad to know.
Iain
** To leave the list, click on the immediately-following link:-On 12 Dec 2020, at 3:28 pm, henry@xxxxxxxxxxxxxxxxxxxx wrote:
Hi again Ian
Do you know where in the BBC I can contact them about this issue?
Best wishes
Henry
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
<access-uk-bounce@xxxxxxxxxxxxx> On Behalf Of Iain Lackie
Sent: 12 December 2020 11:05
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BBC Sounds Search
Hello
Using the BBC Sounds iOS app, I am finding I cannot insert a search
term in the edit box. Has anyone else experienced this? Using the
latest version of iOS14.
Iain** To leave the list, click on the immediately-following link:-
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