[access-uk] Re: up so that you dial hash six, then 195 to get through to the service.RE: a question regarding the 195 directory enquiries service
- From: "ALAN THORPE" <info@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 3 Feb 2011 10:29:56 -0800
hello
can I sergest that you ring 195 and ask to talk to registrations.
they will sort it there and then.
MANY THANKS
ALAN THORPE
TEL 0114 220 7007 07961 406 739
EMAIL info@xxxxxxxxxxxxx
WEB www.eyecan.org.uk
----- Original Message -----
From: <Clive.Lever@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 03, 2011 8:29 AM
Subject: [access-uk] up so that you dial hash six, then 195 to get through
to the service.RE: a question regarding the 195 directory enquiries service
Alex,
this sounds very strange to me. I thought that each blind individual
would register as a 195 user, and would be given a pin number. When you
ring 195 you are asked to quote it, together with your name. If the two
match you would then be able to use the service, wherever you are and
regardless of what phone you're using. So the process is identical for
me whether I'm asking for a number on my home landline, my work phone,
my mobile, a call box or my dad's phone. I don't know why you would
then need a card, and had never heard of one. Have I missed something.
Incidentally at work, the telephone system is set
So that you dial hash six before the 195. So, once again, no need for a
card just because I work here.
Best,
Clive
Clive Lever
Diversity Advisor
01622 221163 (extension 7000 1163) Room 1.15, Sessions House, County
Hall, Maidstone, ME14 1XQ.
Diversity is a strength and we will value and harness difference for the
benefit of all service users, the individual and KCC.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Alexander Shannon
Sent: 03 February 2011 16:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] a question regarding the 195 directory enquiries
service
Hi all,
I wonder if anyone can advise me regarding the best way to resolve the
following issue.
My wife Carol was given a card for the 195 directory enquiries service
when she was studying at Queen Alexandra College in Harborne in 1992. I
wasn't studying there at the time, but Carol informs me that all the
cards were linked to the number used at the time for the college
switchboard, and although Carol does remember occasionally using her
Directory Enquiry card when she was at college, she has not used it
since, as she believes that the cards have to be linked to a particular
number, I.E., the owner of the card has to own or have the use of their
own landline telephone.
What I'm wondering really, is which bit of BT should I speak to on
Carol's behalf to enable us to either arrange for a new card, or inform
BT that Carol's circumstances have changed and in view of this can she
update the details linked to her old Directory enquiry card so that she
can use it again.
Thank you in advance for any replies.
Alexander Shannon
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