Well, not sure if this is the proper way as it were to unprotect docs but what I do is that I choose to save the document and then follow the prompts in the popup dialog box that appears. I can't remember precisely but you need to click a button to enable editing then you can read the document. You don't have to actually save the document but I choose save because I don't know of another way of bringing up this dialog box I'm talking of! HTH, Amro -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Richard King Sent: 22 January 2014 3:57 PM To: access-uk Subject: [access-uk] unprotecting protected documents using JAWS Can anyone remind me please how to unprotect a Word document using JAWS? I have been sent a zip folder containing about 20 files. all of which are protected docs so I am unable to read or save. And I cannot remember how to over come this? Many thanks Richard ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq