[access-uk] Re: trying to update my Zen Stone

  • From: "Kevin Lloyd" <kevin.lloyd3@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 29 Nov 2007 21:20:54 -0000

I downloaded the EXE file and installed directly without using media lite and also was presented with the choice of formatting the player. I didn't select the format option and the player updated with no problems.


Kevin
E-mail: kevin.lloyd3@xxxxxxxxxxxxxx
----- Original Message ----- From: "Caroline Ford" <caroline@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 8:02 PM
Subject: [access-uk] Re: trying to update my Zen Stone


I had to download the .exe file to my PC and run it from there.  When I did
so, I noticed that the box asking whether I wanted to re-format was
unchecked, but when I started the update, I got a message telling me that
the firmware would not install unless I agreed to re-format the player
anyway, so I had to allow it to do so.  This wasn't a problem, only it
seemed strange that the check box was there giving me a choice about
re-formatting, and then it turned out that I didn't have a choice after all.
Perhaps some people have been fortunate enough to be able to install the
firmware without having to re-format, and if this is so, it makes me wonder
what it was about my player which required a re-format to take place.  The
player was working fine before the update, and as far as I know there wasn't
a problem of any kind with it.  Very strange.

Caroline.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of David Russell
Sent: 29 November 2007 10:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


Marie,

You do not normally have to reformat when updating.  I had to do this
because my Stone would not work at all, but it is not normally necessary.
If you have Brian's scripts, then try pressing control plus alt plus u with
the player connected.  If you are lucky this may take you to the update
link, but it did not work for me.  So, if it does not work, try the link
posted to this list a few days ago. Towards the bottom of the page you will find the download link. You have the option of running it or saving to your
pc.  I saved it, but it works either way.  Once you go to run the program,
connect your Stone and run it first without checking the box for
reformatting.  Obviously it is preferable not to reformat.  If for any
reason the upgrade does not work, as in my case, then run it again checking the box which says something like reformat if necessary. You will lose your
data, but the upgrade should work.  It really is much more straightforward
than it sounds.  Once the firmware is updated, the player should start in
five seconds or less.  I have not noticed any other changes.

David

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of ron sears
Sent: 29 November 2007 10:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


Hi Marie, I haven't upgraded mine yet so info on the subject will be useful
for
all.

Cheers

Ron
----- Original Message -----
From: "Marie Baisez" <baisez.marie@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 8:26 AM
Subject: [access-uk] Re: trying to update my Zen Stone


How did you find out you had to reformat the player? Have you got the
software for the Stone installed on your pc? Did you find out because you
have Brian's scripts installed? I would hate to be stuck during the update
because I don't know what's happening but would love the stone to boot up
faster. Comments from anyone more than welcomed.
Thanks.
Marie
----- Original Message -----
From: "Caroline Ford" <caroline@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 28, 2007 10:31 PM
Subject: [access-uk] Re: trying to update my Zen Stone


I have successfully updated my Zen Stone and find it much faster to boot up
now, which is a great improvement.

During the updating process, I had to re-format the player to allow the
update to take place.  I wasn't surprised about this, but as no-one else
had
mentioned this before, I thought I would just alert anyone thinking of
updating that you should be prepared for this and should back up anything
which you might want to copy back to the player once the firmware has been
updated.

Caroline.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Kevin Lloyd
Sent: 27 November 2007 18:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


You can download the zen stone firmware update for windows xp from

http://us.creative.com/support/downloads/download.asp?MainCategory=213&sOSNa

me=Windows+XP&region=2&Product_Name=ZEN+Stone&Product_ID=16424&modelnumber=&
driverlang=1033&OS=10&drivertype=4

When downloaded simply press enter on the executable and connect your zen
stone.  The update takes a few seconds.  Be aware that you may lose your
position in your current playlist.

Kevin
E-mail: kevin.lloyd3@xxxxxxxxxxxxxx
----- Original Message -----
From: "barrie moxon" <s.moxon@xxxxxxx>
To: "access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 27, 2007 4:12 PM
Subject: [access-uk] trying to update my Zen Stone


hi folks.
try to update my Zen stone, and this all I get
security settings  is set to median.
Creative Web Update
ActiveX control failed to load! -- Please check browser security settings
or ensure
that you have administrator rights.
Barrie Moxon
s.moxon@xxxxxxx
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