Hi John, Sounds like you've had it bad from Tiscali to say the least. We are due to be moving to another part of the country soon so am looking at other ISP providers and whilst we have been with Tiscali for over 2 years now and had no problems I would certainly agree that they're not the best at letting you know of package changes and any ISP comparison sites you use put them at fairly average for speed, customer service etc. I am actually looking at the new o2 service which I can get at a reduced price being a pay-monthly mobile user however as they are so new it's hard to know what track record their service will offer. Anyway I do hope you get sorted with Tiscali soon. Cheers, Phil S -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Wilson Sent: 23 January 2008 09:38 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: tiscallie Hello Husna, I've been trying to get things working with Tiscali since 25/12/07 and am finding Tiscali to be just about the most incompitent company I have ever experienced. They hve twice now put me onto the incorrect package and failed to send me the appropriate notification letters of package, cooling-off period, etc. I was supposed to be on a package with line rental with Tiscaly but they left me paying BT as well. Their 0871 and 0845 numbers which you have to ring to speak to anyone are only answered after you have waited 15 minutes with no one answering, if they are answered at all. If I were you, I'd give them a wide birth. You'd have to be desperate to move to 'Tiscali. I wish I had not done so but perhaps when everything is sorted out (if it ever is), their broadband will work OK. Regards, John. ----- Original Message ----- From: <mail@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, January 23, 2008 1:45 AM Subject: [access-uk] fiscally > Hi, > > As sky have said that they have run out of network > capacity in my area > although they could offer sky connect. however, as i am > wanting to change > providers because of constantly losing internet connection > i don't feel > confident by sky's promises. so i was looking at fiscally. > what have > people's findings been with that company specially the > broad band and > phone option. they say for £20 you can get unlimited broad > band with free > phone line rental and prices of 3 pence a minute day time > and 5 pence and > hour in the evening and weekend. > thanks, Husna > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.516 / Virus Database: 269.19.7/1234 - Release > Date: 20/01/2008 14:15 > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 2816 (20080123) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq