Hi Jackie,
But did the sighted person change the log in method to Email, rather than old
Audible user name? You have to do that too, and I suspect they missed it.
All the best
Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Jackie
Brown
Sent: 11 July 2020 08:12
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new AudibleSync App
Hi Amro and Henry
Thanks for responding and for being so helpful.
Firstly, a sighted person changed the marketplace to Audible.co.uk. Secondly,
I used the correct Email address and password, but the whole thing kept taking
us round in a loop so I gave up in frustration. It's not exactly a deal
breaker for me because I have the usual Audible setup on my regular PC, but I
wanted just to see how the new app worked on a machine I tend to use for
backup. And when the time comes that Audible ditches the current setup, we
might be forced into using the new app.
Weird!
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Amro Bilal
Sent: 10 July 2020 20:12
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new AudibleSync App
Hi Jackie,
Couple of things: changing the market to UK needs sighted assistant, even when
you click on UK with your screen reader it doesn’t select it; or at least this
what I found. Second, you need to change the log-in method to email and
password instead of the default of Audible username if you are using your
Amazon account rather than your old Audible account to log-in; it took me a
while to notice this and I guess this is the cause of the incorrect username
and password message you are getting.
Kind regards
Amro
On 10/07/2020 03:36 pm, Jackie Brown wrote:
Hi Henry** To leave the list, click on the immediately-following link:-
I would be interested to know if you or anyone else manages to sign in, even
fiddling about until you get the UK, it still goes round in circles once you
put your Email address and password in correctly, and deal with the audio
challenge. I got a sighted person to check and it didn't work for him either.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
henry@xxxxxxxxxxxxxxxxxxxx
Sent: 10 July 2020 15:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new AudibleSync App
Good Afternoon Folks
I have just been speaking to Audible and I asked them about questions raised
by Amro.
For downloaded books The location is:
C:\Users\windows_userid\AppData\Roaming\Audible\downloads, and you can change
this location.
Also, you can download the same book many times, and as I suspected, you
can’t have more than one copy on your device.
Finally, this AudibleSync App is to replace the Audible Downloads manager.
Hope this is helpful.
Best wishes
Henry
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