[access-uk] Re: tesco again

  • From: "Barry" <bbinc@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 Aug 2004 12:13:09 +0100

Hi Carol
I used to shop at Sainsbury's.  I would go to the help desk and they would get 
a member of staff to go round with me.  However, the staff they chose included 
the 'Meet and greet' girl, the 16 year old guy who collects the trolleys in the 
car-park and the newsagent staff who don't know the store.  At the Tesco' 
Superstore  I have had students who don't do shopping as they "live with their 
parents".  The best service is at the smaller Tesco store where I have never 
had any complaints.

If we work on the 'pay peanuts' principal, I don't think I will be shopping in 
store at Asda as the wages their are, I believe, pretty bad.  However, I am 
waiting for my first delivery from them with on-line shopping.

Barry H

  ----- Original Message ----- 
  From: carol pearson 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, August 09, 2004 11:46 AM
  Subject: [access-uk] Re: tesco again


  Wally,

  I can agree wholeheartedly with what you write and, although my husband
  does the bulk of the shopping, he is often given someone to help him who
  cannot read, never shops for themselves and doesn't know where anything
  is in the store.  I have been thinking of trying Tesco again.  (When we
  were in London we had a disastrous delivery . . . and I won't bore you
  all with the problems now.)  Your comments have made me wonder if it's
  really worth having another go.  If anyone therefore has some good,
  positive stories and has had good service for some time, please say so.


  --
  Carol
  carol.pearson@xxxxxxxxxxxx 



  -----Original Message-----
  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
  Of Wally.Harding@xxxxxxxxxxx
  Sent: 09 August 2004 09:24
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: tesco again


  the pickers are often low paid youngsters, probably school kids who want
  to earn a few bob but don't either care, think or know about these
  issues. Most, probably never do the shopping, mum and dad always do it
  for them. They simply have to turn up at meal times and eat it, having
  first complained about what was on offer.

  further more, I sometimes get the impression that they can't or won't
  read, because the notes we've added to items seem to go ignored. Well
  perhaps that's a bit harsh, maybe they're just under pressure and they
  do have to pick at least two orders simultaneously!

  I know not all kids are like this but the  ones with more up top see the
  pay and say that it's not for them. I guess if you pay peanuts, you get
  monkeys. smile.

  We once ordered a bottle of mouth wash and had it substituted with
  steredent! apart from mouths what do the two have in common that would
  make the steredent a good substitute? also this week we had some bananas
  that had obviously been broken off a larger bunch, oops sorry bananas
  come in hands, but on doing so they have split the skins. don't they
  know that if you want to successfully break a number of bananas off a
  larger hand you should grip and separate them at the top, not grip the
  bananas themselves because it's easier to get hold of them.

  Sorry, having a bad day today, took a bottle of milk, yes a new full
  one, out of the fridge and half of it was solid ice and the other half
  went everywhere when the bottom of the bottle fell out.. chuckle.

  No! it didn't come from Tesco. smile.

  Wally Harding
  RNIB Hi-tech support

  -----Original Message-----
  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
  Of andrew shipp
  Sent: 06 August 2004 18:52
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: tesco again

  Hello Barry I would be very interested in any article you can send me on
  this,  I spoke to there customer service and they tell me as long as
  they are sold  by midnight of the date  stated on the packet they are
  within there right to sell it to you.  Ok I should of possible stated a
  longer date but haven't any of there pickers got any common sense  or is
  this asking to much of them.  I am really steaming over this one as this
  isn't the first time this has happened to me.  If I have to I will start
  shopping some were else were  they do take care of there customers.
  Regards

  Andrew Shipp

  Located Northamptonshire

  Home phone 01604-517007,

  Mobile )07773457805,

  Email andrew-shipp4@xxxxxxxxxxxx

  I am also the Manager and Moderator of blind-gardening.

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