Hi Carol, You are certainly not alone, but we are trying to nail it. I am trying to get Serotek something that we can pin it down to. So I may well call you tomorrow and see what is going on. Thanks. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 07 July 2007 21:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: system access to go Folks, you may recall that I was having problems with this, using it from the WEB. I still haven't got it coming up speaking properly either without fiddling around each time - and I do have Service Pack 2 and am using XP. Steve, Skype me by all means and we'll talk through it because I still don't think I'm getting the prompts others seem to get. I do get in, eventually, but usually after playing a bit because I press "Enter" to begin, as stated, then usually get nothing spoken. I'm really glad I'm not alone because I felt, when mentioning this a few weeks back, that actually I couldn't really have a problem and it was probably me. Hope we can sort this. -- Carol carol.pearson@xxxxxxxxxxxx ----- Original Message ----- From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, July 07, 2007 9:05 PM Subject: [access-uk] Re: system access to go > Sorry if I have confused things, Peter, but there is certainly a Begin > button > on the page where you here the announcement "Welcome to System > access to Go". Activating that quickly leads to a dialogue of the normal > type asking whether you wish to run the downloaded software. Alt R > activates the latter.. > > Douglas > > > On 7 Jul 2007 at 20:51, Peter Beasley wrote: > >> No! If I press that begin button I can continue. >> ----- Original Message ----- >> From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Saturday, July 07, 2007 8:41 PM >> Subject: [access-uk] Re: system access to go >> >> >> > Peter, I hope that Steve does not object to me coming in here, but I >> > think that the Begin button is on the very first screen, not either of >> > those on which you are instructed to press alt and R. I too have been >> > finding that the loading of SA2GO sometimes does not behave as >> > intended. >> > This morning I got as far as the screen on which to enter account >> > number and pin, seemed to lose focus, and on loading another screen >> > reader found that I was back on the page with the Begin button. >> > >> > On another occasion it went right through to load the SA application, >> > yet although I had entered my account number and pin, only gave me a 10 >> > minute demo! >> > >> > But these were exceptions - usually I get the program to run until I >> > re-boot the system. >> > >> > Just thought that it might help to know that you are not alone in >> > having >> > problems. >> > >> > >> > Douglas >> > > -- > > Douglas Harrison > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq