Cheers Derek, that link told me that the railcard and oyster card have to be
taken to a ticket office to link them up to receive the extra discount.
Jo
-----Original Message-----
From: Derek Hornby
Sent: Tuesday, November 24, 2015 7:28 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
Hi Janet
See if this link is helpful
http://www.16-25railcard.co.uk/help/faqs/46/
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Janet Bell
Sent: Tuesday, November 24, 2015 6:30 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
Hi Martin
as suggested earlier I don't think they want to or know how.
-----Original Message-----
From: Martin Wilsher (Redacted sender "martinwilsher" for DMARC)
Sent: Tuesday, November 24, 2015 6:02 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
No, but then the contactless isn't available anywhere but in London.
Btw,
the third off discount is not applied when just using contactless when
it is
not attached to the disabled railcard, as I understand it. I'm
surprised
the desk at the underground station can't do this for your friend.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Janet Bell
Sent: 24 November 2015 17:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
while I get the contactless card payment can you attach it to your
railcard
to go places other than those in London?
-----Original Message-----
From: Martin Wilsher (Redacted sender "martinwilsher" for DMARC)
Sent: Tuesday, November 24, 2015 5:35 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
Look here about using contactless cards while travelling in London.
https://tfl.gov.uk/fares-and-payments/contactless/how-to-use-it
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Shaun O'Connor
Sent: 24 November 2015 17:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: strange request
Hi Janet
It would be instructicve to find out under what section of the DPA the
bank
and /or London transport are relying to avoid assitng your friend.
While I apreciate safeguards are necessary, surely ths is a case in
which
the DPA is either being misunderstood or the act does not make such
provision( in which case a legal challenge could be raised on the
grounds
that the DPA may be causing unintended conequences).
having said that I do hope a solution emerges that will be of
practical help
to your friend.
On 24/11/2015 16:59, Janet Bell wrote:
Hi guys can anybody help a friend of mine has an oyster card and is
trying
to connect his debit card to it so that it will automatically top it
up when
it gets low. Unfortunately nobody in the bank will help due to data
protection, and noone from transport for London will help for the same
reason. They have no computer so can't do it online which is what
they are
being told to do.
any help please
Janet
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