Scott, If that doesnt' work as Austin suggested Safe Mode might be an option as well. Cheers, Barry > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of hotscot72 > Sent: Thursday, January 27, 2011 2:58 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: startup problem. > > Hello Barry, Iwill certainly let you know as soon as my daughter comes > in > from college, and we can try this out, > > Billy > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of > Barry Toner > Sent: 27 January 2011 11:36 AM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: startup problem. > > Hi Scott, > > turn the PC on. Press and hold F8 immediately after the Toshiba logo > disappears. > A startup menu will appear. Select Last Known Good Configuration. > > Let's know if that worked. > > Cheers > Barry. > > > -----Original Message----- > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > > Behalf Of hotscot72 > > Sent: Thursday, January 27, 2011 10:28 AM > > To: access-uk@xxxxxxxxxxxxx > > Subject: [access-uk] startup problem. > > > > Hi guys, My daughter is having the following problem with her Toshiba > > laptop vista system. > > > > When turning on the Toshiba laptop. A black screen, then an error > > messageappears, windows fails to startmessage. > > Tfwo options now appear: 1. Launch startup repair or start windows > > normally. > > > > In choosen the repair option. > > The repair runs, and then the Microsoft screen appears with the > > cursor, then a gray screen with a black box appears, on the top of > the > > screen appears the > > following: x windows system32drvload.exe. > > This message stays for ages, and then a gray screen appears, with > just > > the cursor. > > > > After sometime the following appears: > > System recovery options, installed program cannot start, click ok to > > turn off computer. > > > > When asking my daughter about the first time she noticed something > was > > wrong, she informed me she first saw this problem after she installed > > software for her Blackberry mobile phone on the laptop. > > > > Please help if you can, > > > > Billy > > > > > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq