Hi Jacky, So at the moment we have a phone line with BT. so does that mean if i change from BT to sky's phone package i could not get ADSL? we don't really need another line at the moment. yes that would be great if you could send the information about how to set up with outlook express and outlook in case we do go with sky which seems quite likely at this stage. by the way how many email accounts can you have set up with sky? thanks, Husna original mess --- Hi Husna Steve Dryden has responded pretty comprehensively already, but I would add a couple of things to help you. I went to Sky Broadband because we were already Sky TV customers with the sports package. We went for the £5 a month broadband offer because it saved us £13 a month with our previous ISP, Wanadoo. This gives us a 40GB download cap at a speed, they reckon, of up to 8MB. I think our exchange offers 6MB at the moment. I've found Sky's technical support ok thus far, more approachable and locally based. I'm not entirely convinced they know what they are doing, but I can't fault their manners and willingness to help. And I think their attitude to disability is better than others. I haven't got the added Sky phone package though. There isn't a specific reason for not doing so, other than the fact I've got to have a BT landline to get ADSL broadband in any case, so use BT's Options 3 package. It may work out better to go with Sky, but frankly I can't be bothered to change when it works at the moment. As Steve rightly says, there are some things you need to do to receive your Emails in Outlook Express, if that's the client you work with. I can send you the instructions file I was given to do this if it helps you. Other than that Husna, shop around. If you go for most of them, you are committed to a 12-month contract. Good luck. Jackie ----- Original Message ----- From: <mail@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, January 08, 2008 12:23 AM Subject: [access-uk] sky internet > Hi, > > has any one used the internet, phone and sky package from sky? i think > it's called talk talk. is it accessible and easy to use? also how have you > found the connection as i have found i frequently lose connection with > plus net. apparently for less than £30 i can get a download speed of 8 gb > with a limit of 40 gb a month and also talk on the phone any time for > free. is this a too good offer or is there a catch? does the free any time > phone element include any land line or is it to just sky phones? > > thanks, Husna > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1214 - Release Date: 08/01/2008 13:38 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq