[access-uk] Re: shopping - items packaged so not feelable

  • From: "carl moore" <cckh@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 2 Aug 2007 17:35:39 +0100

Carol,

I did just yesterday when I was trying to purchase a lady shaver!  I took a
selection and asked the sales person to open each one for me and read the
instructions.  This was in boots; but I think you should make the same
request in any store, they would be pretty hard pressed to say no, and if
they did I would point out the DDA and their responsibility in helping you
access their goods.

Christine Moore.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol Pearson
Sent: 02 August 2007 14:55
To: Access UK Mailing List
Subject: [access-uk] shopping - items packaged so not feelable

Hi all,

I'm not wanting to start any long debate here but am just seeking views and 
perhaps clarity with regard to the DDA on items which are packaged in shops 
and therefore are unfeelable before purchase.  I'm currently looking around 
for my case for the Nokia 6630 but, as this phone has been discontinued, 
many of the suitable covers are now no longer available.  In an attempt to 
find something appropriate, I have realised that, in a lot of cases, these 
(like so many other goods) are well packaged and not readily feelable.  Yes,

I could take something home and try it, and be sure to get a receipt with an

assurance that I could return the product, but I don't really want to do 
this.

When a shop worker does not wish to take items from their packages, Is this 
really anything I should expect (as a "reasonable adjustment" (under the 
DDA) as a blind person?  I know headphones cannot be tried in shops, but I 
like at least to feel them, nevertheless!

Has anyone felt strongly enough to insist the packaging is removed for 
inspection?

Thanks for any comments.

--
Carol
carol.pearson@xxxxxxxxxxxx


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: