Yes, Argos are helpful in my experience. One shop though, now departed from the UK High Street, Tandy, , once refused to let me try on some headphones, arguing it was a hygiene issue. Sort of see their point, but I wasn't going to buy without trying. From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- Of Peter Beasley I went into Argus last week looking for a keyboard and they were more than willing to open the boxes and let me feel the keyboards. ----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx> Sent: Thursday, August 02, 2007 2:55 PM Subject: [access-uk] shopping - items packaged so not feelable > Hi all, > > I'm not wanting to start any long debate here but am just seeking views > and perhaps clarity with regard to the DDA on items which are packaged in > shops and therefore are unfeelable before purchase. I'm currently looking > around for my case for the Nokia 6630 but, as this phone has been > discontinued, many of the suitable covers are now no longer available. In > an attempt to find something appropriate, I have realised that, in a lot > of cases, these (like so many other goods) are well packaged and not > readily feelable. Yes, I could take something home and try it, and be > sure to get a receipt with an assurance that I could return the product, > but I don't really want to do this. > > When a shop worker does not wish to take items from their packages, Is > this really anything I should expect (as a "reasonable adjustment" (under > the DDA) as a blind person? I know headphones cannot be tried in shops, > but I like at least to feel them, nevertheless! > > Has anyone felt strongly enough to insist the packaging is removed for > inspection? > > Thanks for any comments. > > -- > Carol > carol.pearson@xxxxxxxxxxxx > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq