[access-uk] Re: shopping - items packaged so not feelable

  • From: "kevin and Emma" <kream@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 2 Aug 2007 23:21:52 +0100

hi wendy, i've a feeling the main reason for manufacturers using such packaging is probably to prevent the contents, or some of the contents mysteriously disappearing off the shelves! grin. 

kevin - (lord l)
"Civilization exists by geological consent, subject to change without notice"-Will Durant 
contact me:
email/msn: kream@xxxxxxxxxxxx
skype: lordandladyl
----- Original Message ----- From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 02, 2007 3:39 PM
Subject: [access-uk] Re: shopping - items packaged so not feelable



Carol

I don't know whether anything can be done under the DDA about this, but it
might be worth a try.  Lots of goods come in sealed packaging which it is
impossible to get into without cutting them open, so this might mean that
once the packaging has been broken open the goods cannot be returned. These 
packs are frustrating to everyone, not just us, and it might be worth
contacting manufacturers to ask them to pack things in openable boxes rather 
than sealed plastic which can't be recycled and adds to landfill waste.

Just a few thoughts.

Wendy

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Carol Pearson
Sent: 02 August 2007 14:55
To: Access UK Mailing List
Subject: [access-uk] shopping - items packaged so not feelable

Hi all,
I'm not wanting to start any long debate here but am just seeking views and perhaps clarity with regard to the DDA on items which are packaged in shops and therefore are unfeelable before purchase. I'm currently looking around 
for my case for the Nokia 6630 but, as this phone has been discontinued,
many of the suitable covers are now no longer available.  In an attempt to
find something appropriate, I have realised that, in a lot of cases, these
(like so many other goods) are well packaged and not readily feelable. Yes,
I could take something home and try it, and be sure to get a receipt with an 

assurance that I could return the product, but I don't really want to do
this.
When a shop worker does not wish to take items from their packages, Is this 
really anything I should expect (as a "reasonable adjustment" (under the
DDA) as a blind person?  I know headphones cannot be tried in shops, but I
like at least to feel them, nevertheless!

Has anyone felt strongly enough to insist the packaging is removed for
inspection?

Thanks for any comments.

--
Carol
carol.pearson@xxxxxxxxxxxx


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