[access-uk] Re: shopping - items packaged so not feelable

  • From: "Hannah Day" <hannahday1989@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 2 Aug 2007 14:59:25 +0100

didn't they not let you have a look at the one on the display if they had one to try it and look at it? i agree in shopps that they need braille items on the boxes as well as instructions ----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>

To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 02, 2007 2:55 PM
Subject: [access-uk] shopping - items packaged so not feelable


Hi all,

I'm not wanting to start any long debate here but am just seeking views and perhaps clarity with regard to the DDA on items which are packaged in shops and therefore are unfeelable before purchase. I'm currently looking around for my case for the Nokia 6630 but, as this phone has been discontinued, many of the suitable covers are now no longer available. In an attempt to find something appropriate, I have realised that, in a lot of cases, these (like so many other goods) are well packaged and not readily feelable. Yes, I could take something home and try it, and be sure to get a receipt with an assurance that I could return the product, but I don't really want to do this.

When a shop worker does not wish to take items from their packages, Is this really anything I should expect (as a "reasonable adjustment" (under the DDA) as a blind person? I know headphones cannot be tried in shops, but I like at least to feel them, nevertheless!

Has anyone felt strongly enough to insist the packaging is removed for inspection?

Thanks for any comments.

--
Carol
carol.pearson@xxxxxxxxxxxx


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