Dear Jackie Personal attacks are one thing but Apple so much beloved have margins for their products (particularly IOS devices) somewhere in the 50 percent region and that is even selling direct to consumers never mind if you buy from a non Apple retail outlet. Regards. Tristram Llewellyn Technical Support Sight and Sound Technology -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 18 June 2012 14:36 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: selling a jaws license Hi Barry That's how I feel. I'm happy to pay my fair share for items I need or want when I can afford them, and wait till I can before I do. But, as I said earlier, it encourages piracy. It's difficult for any screen reading technology to be 100% perfect, that's not going to happen due to many complexities of graphical software. But, like you, I would rather have an application that isn't over-inflated in both price and "features" most people never use. You'll find the usual FS rollout at SV next month, applauding their own new bells and whistles in JAWS 14, while they are probably busy back in the States trying to take GW Micro to task over something they are happy to spend millions of dollars arguing the toss over in the law courts. No wonder they can charge £75 to transfer a licence, not to mention the upgrade fee to the latest version before they alter their database. It's easy to talk about R and D, support etc when your employers rake in a 40% markup on every copy of JAWS alone. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Hill Sent: 18 June 2012 14:06 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: selling a jaws license I understand that there should be an admin cost to transfer the licence, and it is necessary to transfer the licence to give the new owner the proper support. Still, £75 does seem rather expensive to cover such admin costs. What I do object to is having to update the licence to the current version, and I don't believe that Tristren's argument holds water. What is the difference between me having an older version and not updating, and me passing that older version on to another person? It is just a scam to squeeze more money out of disabled people. However, rather than FS's practice making them money, I would argue that it is counter-productive. With such a penalty on selling on licences, how many people will do it legitimately? I imagine that it's very few. Also, knowing that FS have a punitive practice is not good advertising. Is it a wonder that they are losing their market share? In a recent survey, they are down from something like 80% of the market at their height to 52% now. Jaws is good and I do appreciate the research and development, but do we need the R&D to be giving us bloatware with bells and whistles, or do we just need it to just work with current applications? I would have thought that less irrelevant R&D that seems only there to justify the cost of upgrades, less punitive practices, and lower prices, then Jaws might stay market leader for a long time to come. Right, I'll come down off my soap box now. Cheers Barry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 18 June 2012 11:13 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: selling a jaws license Hi Derek If you have a copy of a software licence, and remember it's only a licence of that software, you don't own it, you have to notify the vendor to keep it above board. I'm not in any way against notifying the relevant parties, and ensuring the recipient's name and correct number of keys are accounted for. But I would strongly object to paying £75 for the privilege, in addition to having to update to the latest version first, that's just milking it. But it's just my take on it, some will agree, and others won't. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 18 June 2012 10:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: selling a jaws license Hi Jackie Sorry to ask silly question but why would anyone want to sell ownership of a licence for jaws. I mean, if say you sold me your computer, surely that Also means I Get whatever software you have left on it Such as windows any whatever screen reader you had on it. 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