After that keystroke you need to press R on its own. Insert + spacebar can be followed by other keystrokes such as S to turn off the synthesiser. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Damon Sent: 22 October 2010 06:58 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] research it in jaws 12 HI. I've installed JAWS 12 to se if it's any good and have it running in demo mode on my Samsung netbook which obviously uses the XP operating system. I want to try Research It out. I hit insert with spacebar and it made a little clicking sound effect but nothing else happened. I was expecting a box with research suggestions like Wiktionary and BBC News but nothing happened at all. Did I do it right? Any tips appreciated. Thanks ...Damon