[access-uk] Re: r n i b disgust me
- From: Hazel Darvell <witch.hazel66@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Mon, 29 Dec 2014 10:40:45 +0000
Janet many thanks for your opinion.
I have had the superviser call back and he was not a happy bunny on the
marketing departments decision not to put the instructions on audio and
has taken this to higher management.
Once again we are bottom of the barrel but we will overcome.
Hazel
On 29/12/2014 10:08, Janet Bell wrote:
Hi Hazel
I got the instructions from bt and they were not that helpflul for a
totally blind person, and one more thing I didn't like the powertel
phone, I thought the instructions were a lot of waffle and I didn't
really like the phone itself.
Janet
-----Original Message----- From: Hazel Darvell
Sent: Monday, December 29, 2014 9:52 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] r n i b disgust me
Once again this organisation excel in not providing the service for
people they claim to help.
I wanted to buy the BT 4500 cordless phone with answerphone but was
told they don't provide any audio instructions.
If I want these I have to call BT.
It is my choice when setting anything up to follow by audio instructions
so why sell this when the majority of their customers are visually
impaired.
I have requested a call from one of the supervisers and wonder what
excuse they will come up with.
Needless to say I did not buy the product.
Hazel
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