[access-uk] Re: r n i b disgust me
- From: "Janet Bell" <janet@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 29 Dec 2014 10:08:52 -0000
Hi Hazel
I got the instructions from bt and they were not that helpflul for a totally
blind person, and one more thing I didn't like the powertel phone, I thought
the instructions were a lot of waffle and I didn't really like the phone
itself.
Janet
-----Original Message-----
From: Hazel Darvell
Sent: Monday, December 29, 2014 9:52 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] r n i b disgust me
Once again this organisation excel in not providing the service for
people they claim to help.
I wanted to buy the BT 4500 cordless phone with answerphone but was
told they don't provide any audio instructions.
If I want these I have to call BT.
It is my choice when setting anything up to follow by audio instructions
so why sell this when the majority of their customers are visually impaired.
I have requested a call from one of the supervisers and wonder what
excuse they will come up with.
Needless to say I did not buy the product.
Hazel
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