I am using easy converter also by dolphin From: Mobeen Iqbal Sent: Tuesday, November 25, 2014 9:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: question braille embosser hi andrew. the problems probably lie in the printing software that you are using. the software has separate settings to the embosser. what software are you using to send documents to the embosser? all the best, Mo. On 25/11/2014 21:10, andyshipp wrote: Please could someone help me out, I have a dolphin braille embosser basic d-v4 I am having problems setting it up to do English braille, It keeps giving me like ou signs in front of words, I’ve gone through all the settings on the machine and set them all to English braille. but still keeps giving me these signs in front of words or it will give me dot 6 followed by ether ou or y also after a word it gives me an Italic sign. I’ve been trying to sort this out now for the last ten days and now I am really pulling my hair out. please someone help. Andy Shipp home phone 01733 320933 Mobile 07927373036 ham calsign M0CEG skype andyshipp55