Hi I had to phone them to get the manual, they had to get it from another system. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Michael Cassidy Sent: Thursday, March 12, 2015 1:22 PM To: Access-UK Subject: [access-uk] Re: products from rnib Hi. I think I got the last Stream before RNIB removed it from their product list. However, is the manual available from RNIB? It should be! Mike > On 12 Mar 2015, at 10:40, Adrien Collins <adriencollins22160@xxxxxxxxx> wrote: > > Hi guys > > Ok problem solved, I have just spoken to humanware, they > changed their stocks or suppliers a while ago, I got one of > the original mark 2 streams in the first batch and somewhere > along the line they changed the chargers. I described it > finally to Andrew at tech support and cleared it up. Sorry > if I have caused any problems here. > > Regards > > Adrien > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie > Sent: Wednesday, March 11, 2015 3:18 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: products from rnib > > Are these the chargers where the prong unit is fitted on to > a base? If so, > they are becoming more common. Typically you will have a > two-prong European > and a three-prong British mains connector which slips on to > the unit with > the USB connector. > > Iain > > -----Original Message----- > From: Adrien Collins > Sent: Wednesday, March 11, 2015 1:58 PM > To: 'access uk' > Subject: [access-uk] products from rnib > > Hi > > Has anyone tried to assemble one of the new usb power > adapters supplied by rnib for the new vr streams, they come > in 2 pieces, I couldn't work it out, mum had to do it for me > but even she had difficulty. I contacted humanware to ask > them how to do it but apparently it is not what they supply, > the chargers supplied by humanware is in one piece. They > think rnib is substituting them. Anyway please let me know > if others have problems putting these chargers together, > they are a similar shape and size to the mains chargers for > the original stream but are usb. > > Regards > > Adrien > > > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq