But what if supplier sells to RNIB a package that only works in UK would you not then expect RNIB to sort it out, by including in box, a plug for France (if they are aware customer In France) -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx Sent: Wednesday, March 11, 2015 11:49 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: products from rnib There isn't really an issue, but I just said that I personally would really prefer to purchase all parts (charger, etc) from supplier to start with. Carol P ----- Original Message ----- From: "Eleanor Martha Burke" <eleanormarthaburke@xxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, March 11, 2015 9:29 PM Subject: [access-uk] Re: products from rnib > if the exchange for the same output and input power supply Derek I cannot > see where the issue lies. > > > >> On 11 Mar 2015, at 21:27, Derek Hornby <derek.hornby_uk@xxxxxxxxxxxxxxx> >> wrote: >> >> Don't forget the seller is legally responsible if things do go >> wrong. >> >> So if RNIB takes a part out of the box, and replaces with another >> part, there would be a good reason for this. >> >> Derek >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx >> Sent: Wednesday, March 11, 2015 9:12 PM >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: products from rnib >> >> If I remember correctly, Humanware do mention in the manual that other >> >> chargers can be used though, personally, I'd rather purchase together >> with >> the charger they supply. I certainly think, if RNIB want to send >> their own >> supplied charger, people should be aware of this before ordering in >> case >> they feel like me, that it's best at least to start with the machine >> working >> correctly with all the supplied parts. >> >> Carol P >> >> ----- Original Message ----- >> From: "Adrien Collins" <adriencollins22160@xxxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Wednesday, March 11, 2015 5:26 PM >> Subject: [access-uk] Re: products from rnib >> >> >>> Hi Ian >>> >>> According to humanware, these are not what they put in the >>> boxes when they ship the streams, have to confirm it but >>> rnib is replacing them. The technical guys at humanware tell >>> me that they supply a 1 piece usb plug. >>> >>> Regards >>> >>> Adrien >>> >>> >>> -----Original Message----- >>> From: access-uk@xxxxxxxxxxxxx >>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie >>> Sent: Wednesday, March 11, 2015 3:18 PM >>> To: access-uk@xxxxxxxxxxxxx >>> Subject: [access-uk] Re: products from rnib >>> >>> Are these the chargers where the prong unit is fitted on to >>> a base? If so, >>> they are becoming more common. Typically you will have a >>> two-prong European >>> and a three-prong British mains connector which slips on to >>> the unit with >>> the USB connector. >>> >>> Iain >>> >>> -----Original Message----- >>> From: Adrien Collins >>> Sent: Wednesday, March 11, 2015 1:58 PM >>> To: 'access uk' >>> Subject: [access-uk] products from rnib >>> >>> Hi >>> >>> Has anyone tried to assemble one of the new usb power >>> adapters supplied by rnib for the new vr streams, they come >>> in 2 pieces, I couldn't work it out, mum had to do it for me >>> but even she had difficulty. I contacted humanware to ask >>> them how to do it but apparently it is not what they supply, >>> the chargers supplied by humanware is in one piece. They >>> think rnib is substituting them. Anyway please let me know >>> if others have problems putting these chargers together, >>> they are a similar shape and size to the mains chargers for >>> the original stream but are usb. >>> >>> Regards >>> >>> Adrien >>> >>> >>> >>> ** To leave the list, click on the immediately-following >>> link:- >>> ** >>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on >>> the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following >>> link:- >>> ** >>> [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on >>> the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq