[access-uk] problem with the envision app in IOS 13.1

  • From: <henry@xxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 25 Sep 2019 21:28:36 +0100



Evening folks
I had a problem opening the Envision App and sent an email to their
developers and received the folowing reply:
" Hi,

Thank you for writing to us. We are aware of the crash that is happening on
iOS 13.1 and already have an update with the fix waiting for Apple's review.
This mainly happened because of iOS 13.1 releasing earlier than previously
announced and it taking longer than usual for app updates to be approved. We
have raised an issue with them and we hope a resolution will be reached and
the update will be available soon. Nevertheless, we should have been better
prepared and we have now learnt that for the future.

Thanks again for your feedback and we are sorry for the inconvenience
caused.

Best regards,
Karthik from Envision"

Best wishes
Henry


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