Hi Alexander. What's happening there is that spamguard is thinking that your messages are spam but the way you have your message rules set up makes sure that you see those legitimate e-mails. The only way to prevent the subject lines being preceeded with the word bulk would be to train spamguard. For this, you'd need to log on to the BTYahoo web mail pages and browse any e-mails in the bulk folder. For any that are legitimate e-mails, click on the 'not spam' button to train spamguard not to mark them in the future. I'd have to say that I haven't found this 100% effective and am quite prepared to put up with the word bulk in the odd subject lines here and there to have spam filtered away from my inbox. Regards. Kevin E-mail: kevin.lloyd3@xxxxxxxxxxxxxx ----- Original Message ----- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, March 18, 2007 7:11 PM Subject: [access-uk] problem with the Bulk folder in BT spamguard > Hi all, > > After some advice from Kevin Lloyd regarding a problem I was having with > spamguard on my btinternet account, I set up and turned on spam, and set > my > Outlook Express message rules so that the top rule was bulk. > > Now I am having a problem which I am hoping either Kevin Lloyd, or another > BTinternet user can help me with. > > Occasionally legitimate messages are being put into the correct folders > but > they are being prefixed by the word bulk. Is there a way that I can still > have spam put in bulk but have the word bulk removed from legitimate > messages. > > If I have to do something to spamguard to achieve this, what is it that I > need to do please? > > Thank you in advance for any help. > > > > Thank you in advance. > Alexander Shannon > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq