I too have found audible customer service very helpful in the past, however I'd be surprised if that 0870 number were a freephone number as 0870 is for national calling rate numbers. Adrian Higginbotham Accessibility and inclusion adviser British Educational Communications and Technology Agency - BECTA Tel: Direct dial 024 7679 7333 - Internal extension #2287 Email: Adrian.Higginbotham@xxxxxxxxxxxx Web: http://www.becta.org.uk/ BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of kevin and emma Sent: 09 August 2006 22:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: problem with audible.co.uk hi, aftre about an hours contemplation, i've remembered it now anyhow. just seemed like an odd link to post in an email. Kevin - owner of the audyssey gamers discussion list at: www.audyssey.org contact me via email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "James O'Dell" <jamesodell@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, August 09, 2006 9:27 PM Subject: [access-uk] Re: problem with audible.co.uk > Hi kevin > > I've never forgotten my password, so have never seen this before, but I have > called Audible customer Service in the past about another issue and they > were very helpful, and based in the UK, so don't be afraid to talk to them > if you can't get that to work. > > Good luck. > James > ----- Original Message ----- > From: "kevin and emma" <kream@xxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, August 09, 2006 9:10 PM > Subject: [access-uk] problem with audible.co.uk > > > > hi all, i've forgotten my audible.co.uk password. so i used the form on > > their website to request a reminder to be sent to me. when i received the > > email, below is what it said. > > > > Please > > FONT > > > > For your security, this URL will work only once. If you need help with > > your > > password again, please go to the password section of 'My Account' or > > contact > > our customer service team toll free on 0870 890 3773 or send email to > > helpcentre@xxxxxxxxxxxxxx > > > > where the word "font" appeared, was a link in the email. when i tried to > > use > > it, i got a cannot find server error. > > am i missing something? > > > > Kevin - owner of the audyssey gamers discussion list at: > > www.audyssey.org > > contact me via email/msn: > > kream@xxxxxxxxxxxx > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.1.405 / Virus Database: 268.10.8/414 - Release Date: 09/08/2006 > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq