Previously I posed the question if anyone knew of a utility that would quickly unmute my volume control. I have now found an excellent little program on the jaws users site that does the job marvellously. It's called mute.exe and allows you to make a hot key combination that unmutes the soundcard from the desktop. I have also copied the shortcut into my start-up folder so that whenever I reboot my computer, I can always be sure that volume is not muted when desktop returns. The jaws users site is at: http://www.jaws-users.com/JAWS/programs/ Don't forget to copy the installation instructions to a document on your computer so that you can refer to them when creating the hot key. Finally, thanks once again to all those that posted their suggestions. Steve Green