George, sorry about that, I'll get the Information you suggested, and get back to you. Billy ----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, September 17, 2004 10:28 AM Subject: [access-uk] Re: printer problem. Hi Billy, It kind of helps when troubleshooting if you could say what make and model of printer you have, and what operating system and version of that you are running. Can you also describe, "half the page"? 1) Did you install the drivers first, BEFORE connecting the printer? 2) It could just be that you have the paper size wrong. 3) It could be that you need newer drivers if you have XP SP2.=20 4) Is the printer running off a USB hub? George. =20 > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx=20 > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of TrueBlue & Proud > Sent: 17 September 2004 09:49 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] printer problem.=20 >=20 > hi guys, I've just bought one of these USB printers, and have=20 > installed the printer, but when i try to print something, i=20 > get only half the page. have checked the usual things, but > everything seems all right. Any Ideas what is going on. > Billy=20 >=20 >=20 > ** To leave the list, send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >=20 =0AThis Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- This email has been verified as Virus free Virus Protection and more available at http://www.plus.net ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq