[access-uk] Re: plustek 3600 and windows 7

  • From: "David Pritchard" <wd.pritchard@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 13 Aug 2010 20:10:42 +0100

Hi George,

Yes to both questions. It might be relevant, when installer finishes it says 
"maintenance complete" and not "installation complete" Am I reading too much 
into this?

From: George Bell 
Sent: Friday, August 13, 2010 5:15 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: plustek 3600 and windows 7

Hi Dave,


Did you re-boot the system after uninstalling the driver?


Sounds like you do have the correct driver as per Plustek's web page - is the 
file named "book3600-v4010_15Lzip"?




From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
David Pritchard
Sent: 13 August 2010 16:57
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] plustek 3600 and windows 7


Hi list,


I've been trying to install a plustek optibook 3600  on a windows 7 64 bit 
machine. I keep on getting the error "an32plus cannot find some software 
components -  please reinstall your driver software. I am using the latest 
version of the driver (v4.0.1.0) I've been installing as the administrator. 
I've uninstalled using the driver installation program and control panel 
"programs and features" and then reinstalling using either the driver setup 
file or using the device .manager  Has anyone come across this problem?





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