[access-uk] Re: plusnet again

  • From: Dean Wilcox <wilcoxdean@xxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 29 Jan 2009 21:05:42 +0000

I have been with Plus Net for a year and recomend them. I pay £20 for a 30 gig allowance and I do have speed restrictions. I like this though as I find I get what they say I will so I am garanteed a level of service instead of finding my service crawls because of some people using full bandwidth. If you move ISP then you may suffer a drop in service for a while but you shouldn't. I am sure you'll be fine if you move packages, your bprovidor isn't being changed just your account allowance, restrictions, speed etc.


At 20:07 29/01/2009, you wrote:
Trace -

Firstly, my experience with Plusnet is very good, and I can tell you that when I changed from my old package with them, to one of their "broadband your way" packages, there was no loss of connection, so I hope that is reassuring.

I would suggest you look at their "broadband your way" packages, and see which best meets your usage. Off-peak is between midnight and 8 am, but on the cheaper BYW packages, there are speed restrictions at different times of the day, but I have found these not to be especially noticeable, but I guess it all depends on how much downloading you do, and what times; I understand the dearest package to offer top speeds at all times, but you can confirm all this for yourself by reading up on what they offer, they are very transparent, and do tell what speeds they offer and when, in a 24 hour period.

I've been with them for several years now, and although have thought about changing, am glad over all that I haven't, they are good value, and customer service and support is very good, from the few times I have had to make use of it.

Good luck -

Andy
----- Original Message -----
From: <mailto:spring.flower@xxxxxxxxxxxxxxxxx>Spring.flower
To: <mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx
Sent: Thursday, January 29, 2009 4:41 PM
Subject: [access-uk] plusnet again

Hi

I've been on the plusnet website and have looked at their packages as it were, I can't find mine anywhere, premier option 1, am I right in thinking this is no longer offered.

There are two I'm interested in, one that gives top speeds at all time but the monthly download limit seems to be fifteen gigs, the other is the same price and gives thirty gigs, this however says nothing about top speeds, am I right in thinking that this one doesn't offer top speeds at all times?

Their off peak hours now seems to be from midnight to some time in the morning, I'm thinking that the rest of the time is part of the peak times and is counted in your monthly allowance?

If I were to change isp how long is it likely I'd be without net connection? I've heard it can be weeks?

Thanks

Trace

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