Hi, Ensure that the Freeuk account is the only account in the list - the Yahoo one should be removed completely. Also ensure you are using no SMTP authentication with the Freeuk account - if you are dialed in with Freeuk you don't need any form of SMTP authentication. Andrew. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alexander Shannon Sent: 27 March 2005 20:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] password related connection problemwhen in Outlook Express. Hi all, Can anyone throw some light on the following please. When I first set this account up with freeuk I also had a yahoo account. I then had a problem because the Yahoo account had a slightly different address and needed authentication for the outgoing server. Because I am not on BT I had to tell the system to connect to the net using freeuk even when I wanted to access yahoo.to When I tried to log on today I had the following problems: 1. my freeuk account was saying that the password was invalid 2. When I log on (even though I have deleted the Yahoo account), I am still getting a dialogue box asking for the user name and password. I thought this was only needed with the yahoo account which I have deleted. If I do manage to send this message to the list, Please could someone advise me on how I can get rid of the dialogue box which seems to want authentication because it is stopping me connecting to the net when in Outlook Express, although I can connect to Internet Explorer with no problems. Thank you in advance for your help. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq