Yes, thanks Alex. As we live in Northern Ireland, our local TV channel, UTV, have their own broadband service which is reputed to be very good with fibre-optic cables and a dedicated UK-based call centre. The prices don't look too bad either, but we'll see. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of alexander shannon Sent: 10 January 2012 15:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: pass word Hi Jackie, I'm glad I could point you in the correct direction for some help, although the support News Group does seem to be quiet at present. I quite understand why you can't subscribe yourself, and why both yourself and Martin may look for another provider later on, but for the moment I hope the information I've passed on is of some help. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq