Yes. Go into the view menu and make sure the group by conversation option is unchecked. Delete the messages that will then appear and re-check it again if you want. Cheers Dave ----- Original Message ----- From: "terry cooper" <terrycooper94@xxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, December 10, 2006 4:27 PM Subject: [access-uk] outlook express > Hi > Did anyone ever find the answer to the problem with outlook express and > jaws? I.E. When kursering to my in box, JFW announces that I have 14 > unread messages, when my in box is in fact empty. > > This started weeks ago, with JFW first of all announcing that I have 1 > unread message, then over time gradually going up to 14 unread messages. > It has remained at 14 now for the last few weeks. Very puzzling. > > If anyone can shed any light on this, it would be very much appreciated. > > I'm using xp home, jfw 7.1 and i e 7. > > Terry > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > =========================================================== > This email has been verified as Virus free > Virus Protection and more available at http://www.plus.net > =========================================================== > > =========================================================== > This email has been verified as Virus free > Virus Protection and more available at http://www.plus.net > =========================================================== ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq