Hi John, You have to enter the code in different edit boxes, as the code has dashes splitting it up. I think it jumps to the next edit box automatically, but if you move the cursor at all, it will probably screw things up. Tom. ----- Original Message ----- From: john coley To: access-uk@xxxxxxxxxxxxx Sent: Monday, March 28, 2011 4:16 PM Subject: [access-uk] online sensus ID code Hi everybody, I've just had an unfruitful half an hour making repeated attempts to enter my sensus ID number. As I am totally blind and live on my own I'd asked the lady in the chemist to read it onto my stream. Unfortunately, although she read it out she didn't say if letters were upper case or lower case. Is it case sensitive? John.