Hi Sandra Thanks for the info - I'm interested in personal banking only. Have you any views on Rapport? Regards David From: Sandra Heaton Sent: Wednesday, October 24, 2012 2:23 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: on-line banking Hi, I am with NatWest and I have a card reader. It is a talking card reader which they will send to you in the post. I have had no problems with it. I am not sure though if you are opening a business account with them you might need to use it all the time but with a current account you don't need to use it unless you are setting up standing orders and that sort of thing. Take care, Sandra Braille Greeting Cards www.braille-greetings-cards.co.uk ----- Original Message ----- From: david pritchard To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, October 24, 2012 1:29 PM Subject: [access-uk] on-line banking Hi I'm considering opening an on line account with Nat-west. Does anyone have any experience with their talking card reader or the Rapport software? I'd rather find out in advance whether there are any problems. Thanks David