[access-uk] Re: off topic slightly. Samsung q330 new install, windows explorer has stopped working.

  • From: "Peter Holdstock" <peterholdstock@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 16 Aug 2011 07:36:54 +0100

Yes using system restore to before it went wrong would have been my first 
suggestion prior to doing the full restore. I’d maybe also run CCleaner just in 
case by some miricle it fixes it.

Peter 
From: Williams Family 
Sent: Monday, August 15, 2011 8:53 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: off topic slightly. Samsung q330 new install, windows 
explorer has stopped working.

Hi
could you try restoring to a date just before it all went wrong? just a 
suggestion.
brian


From: Terry Cooper 
Sent: Monday, August 15, 2011 6:21 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] off topic slightly. Samsung q330 new install, windows 
explorer has stopped working.

Hi all

Apologies for this, but you are my last hope before I consider wiping my newly 
set up laptop and starting all over again.

I purchased the pc last week, and started to install all of my normal 
programmes, including, jaws 11, office 2003, windows MSE, and lots of other 
utilities.

Yesterday, windows explorer just stopped working, and now I can't access any of 
the folders on the pc at all.  All my programmes work as normal, but that's it.

The laptop is running windows 7 home premium addition, and all updates, which 
took several days have been applied.

So far I have ran SFC /scannow from the command prompt as the administrator, 
and it fixed several errors that it found.  I ran it several times until it was 
clear of errors.

I found service pack 1 for windows 7 and installed that.

I have rand a full virus check using MSE.

Needless to say, non of the above fixed windows explorer.

Apart from trying the repair/install from a dvd copy of windows 7, which I 
don't have, is there anything else I can try before I take the last resort to 
wiping the whole pc and starting all over again.  That fills me with dread, as 
it has taken days to set the pc up to how I had my other laptop set up with all 
the programmes installed.

If anyone can help, I would be eternally grateful.

Terry

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