[access-uk] Re: oasys mobile phones
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 9 Dec 2009 17:41:47 +0000
My apology as you will see I commented in previous e-mail.
-original message-
Subject: [access-uk] Re: oasys mobile phones
From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
Date: 09/12/2009 4:16 pm
Dear Eleanor
As before stated and clerified we do provide exactly that support when
people ring us or we get asked to contact customers.
So yes, this is what we the hi tech team do.
Best wishes, madleen
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Eleanor Burke
Sent: 09 December 2009 16:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: oasys mobile phones
I think it is very disapointing that someone from their hi tech cannot
help the person over the telephone. Do they not go in for after sales
support and on such an expensive item too!
-original message-
Subject: [access-uk] Re: oasys mobile phones
From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
Date: 09/12/2009 3:29 pm
try this link alex.
http://onlineshop.rnib.org.uk/display_item.asp?n=11
<http://onlineshop.rnib.org.uk/display_item.asp?n=11&c=59&sc=298&id=2767
&it=
1&l=2&d=0> &c=59&sc=298&id=2767&it=1&l=2&d=0
twas the link for the phone on the rnib site, you down load the
instructions
from here.
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Alex Stone - CW
Sent: 09 December 2009 14:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] oasys mobile phones
I wonder if anyone can help me. I have a user who has bought one of the
oasys talking mobile phones, and they want some help using it. Does
anyone
know where I can get an electronic copy of the manual from please?
This phone was bought from the RNIB and they're being less than helpful,
they won't give any support without the person concerned going to the
resource centre which is not convenients
Cheers
Alex
Alex Stone
Assistive Technology Support Engineer (volunteer)
Action For Blind People
14 - 16 Verney Road
London
SE16 3DZ
tel: 020 76354946
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