[access-uk] Re: not sure how to proceed

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 16 Sep 2010 15:42:49 +0100

Well I know I am the first to moan but what I would say here is what were the terms and conditions of taking on the beta version. If it provided the exact same terms and conditions as a purchased application then fair enough.


Eleanor
----- Original Message ----- From: "william lomas" <lomaswilliam@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, September 16, 2010 1:07 PM
Subject: [access-uk] Re: not sure how to proceed


I don't. They are ungrateful that you gave up your time then to help them. Shame on them

On Sep 16, 2010, at 12:31 PM, John Gallagher wrote:

Hi Steve yes we did get it for free. cheers.At 12:12 16/09/2010, you wrote:
Hi John,

Since you got it for free, then I don't see why you should get a refund. I too was a beta tester, but I also had a real code which I bought for testing
the public version against the beta.  I think their decision is correct.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
John Gallagher
Sent: Thursday 16 September 2010 10:05
To: access
Cc: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] not sure how to proceed

Hi I understand I have been refused a refund for my wayfinder as I
have a beta code. I know I got the software for free but the hours i
put in cannot be counted in testing the software and giving hours of
free help to blind persons using wayfinder.
at least I have pianos to tune.

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