Well I know I am the first to moan but what I would say here is what were the terms and conditions of taking on the beta version. If it provided the exact same terms and conditions as a purchased application then fair enough.
Eleanor----- Original Message ----- From: "william lomas" <lomaswilliam@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, September 16, 2010 1:07 PM Subject: [access-uk] Re: not sure how to proceed
I don't. They are ungrateful that you gave up your time then to help them. Shame on themOn Sep 16, 2010, at 12:31 PM, John Gallagher wrote:Hi Steve yes we did get it for free. cheers.At 12:12 16/09/2010, you wrote:Hi John,Since you got it for free, then I don't see why you should get a refund. I too was a beta tester, but I also had a real code which I bought for testingthe public version against the beta. I think their decision is correct. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfJohn Gallagher Sent: Thursday 16 September 2010 10:05 To: access Cc: access-uk@xxxxxxxxxxxxx Subject: [access-uk] not sure how to proceed Hi I understand I have been refused a refund for my wayfinder as I have a beta code. I know I got the software for free but the hours i put in cannot be counted in testing the software and giving hours of free help to blind persons using wayfinder. at least I have pianos to tune. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq