Hi Tristram, the instructions you have very kindly written are exactly what I am already doing except when I get to step 10 and press key 1 I am not being given the option to send or any other option. Talks just says key 1 and one of the names which I have selected to forward the message to is shown. Thanks Linda ----- Original Message ----- From: Tristram Llewellyn To: access-uk@xxxxxxxxxxxxx Sent: Friday, November 14, 2008 4:35 PM Subject: [access-uk] Re: n82 Dear Linda Let us see if we are all understanding eachother then all may possibly become clear. It may seem like I am teaching granny to suck eggs but I am not: 1 Open the menus and select "messaging" and press centre of joypad for enter. 2 Press down arrow and locate "inbox" and enter on that. 3 Now locate the message you wish to forward and press enter on that, this message will then open for you. 4 Press function 1 and use arrows to select "Forward" option and press enter on that. 5 The next step gives you the same message with the "to:" edit field blank. 6 Press F1 and then press enter on "Add recipient". 7 In the next step you have a list with a series of checkboxes for each contact you wish to forard the message onto. You can add more than one by the way. 8 Locate the desired contact and press the enter on that. 9 Press Function 1 to "OK" out of this list. Dependin on your contacts details and whether they have more than one contact you will have a list of their numbers to select from. 9a Where contacts have multiple phone numbers use arrows to select desired one and press enter on it. 9b If your contact only has the one phone number you are focused back on the "To:" edit field with their name filled in. You can at this stage press Function 1 and down arrow and select "Add recipients" for further contacts if you did not add multiples already. 10 Press Function 1 and select "send" and you should then be away sending your message. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. ------------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Linda Gaitskell Sent: Friday, November 14, 2008 4:07 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: n82 Hi Tristram, I go through all the usual procedures to forwar my message, when I get to the point where pressing the options key 1, instead of the option to send coming up just the persons name of whom I wanted to forward the message to comes up and no error message. On my previous n82s the problem has always been not able to send any kind of message. I reckon 02 must just keep sending out duff phones. I know that the replacements are reconditioned phones which is why I wondered if perhaps the n82 was known to be troublesome. Thanks Linda ----- Original Message ----- From: Tristram Llewellyn To: access-uk@xxxxxxxxxxxxx Sent: Friday, November 14, 2008 3:36 PM Subject: [access-uk] Re: n82 There are quite a few N82s in circulation now with users (including those we sell to) and as far as I know message forwarding is not a specific issue with that model of phone, It may help to know if there is an error message that apperas or at what point things are going wrong. I don't have a Nokia N82 to hand but I have been using successive versions of series 60 3rd edition on the Nokia N95 (as used on the Nokia N82 with only minor tweaks) and there is no problem that I know of. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. ---------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Linda Gaitskell Sent: Friday, November 14, 2008 3:23 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] n82 I have had about 4 n82s which have all failed. I wondered if by any chance anyone else had had problems or if ive just been unlucky. The first few phones wouldnt send text messages now the latest replacement wont forward a message. 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