Wish could help Eleanor. Can you play no MP4 files at all? I'm guessing there are a fair few codecs out there which create mp4 files and suspect that maybe one of these just doesn't play too well. Is it possible that you need to upgrade your phone's firmware in order to play mp4? Or is it written on the box your phone came in? If you googled and discovered that your phone should play mp4 files then perhaps it refers to a later firmware version. Or indeed just the player. ...Damon ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 13 July 2010 13:19 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: What new phone? I would recommend e72 and N97 Mini only I am having a problem with N97 Mini in that I do not appear to be able to get any picture with MP4 files. This is strange as the information says that MP4 files are supported. Indeed if you can assist me yourself Damen in this regard I would appreciate it as I've asked before on list if there is anyone who would be prepared to look at one of my MP4 files to see what the problem might be. Someone with an N97 sent me an MP4 file which comes up fine on his Nj97 but when I try it on my Nj97 Mini I simply get the message that it is not supported. Eleanor ----- Original Message ----- From: Damon Rose <mailto:damon.rose@xxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, July 13, 2010 1:07 PM Subject: [access-uk] What new phone? Hi all. Am on the hunt for phones that work with Talks, again. I passed my iPhone on to my girlfriend because I just couldn't pick up the web on my journey down to London from East Anglia every day. Since this whole iPhone 4 debacle, it seems that iPhones don't pick up as well as other models. Was rather disappointed. And in the same week, my trusty Nokia N82 has bitten the dust too. Bad timing. I have no phone. So. Ideally I need a smart phone that has WiFi, can do email, and it'd be nice if I could watch YouTube and iPlayer on it even if only on WiFi. I like good prominent keys if at all possible, so that I can text fast. What do listers recommend? Thanks ... http://www.bbc.co.uk This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this.