Hi Ian.. Regarding damage to a disc in transit, It only matters when the disc is going to a member as the disc is shreddid on return to R N I B. Cheers John ----- Original Message ----- From: Iain Lackie To: access-uk@xxxxxxxxxxxxx Sent: Thursday, February 09, 2012 10:24 AM Subject: [access-uk] Re: more cut backs On my Talking Book list, we were told that this would save a considerable amount of money and that the packaging had been robustly tested. The green card was also played. I would have thought that with this kind of packaging, there was a danger that foreign material could actually get in through the disc hole and damage the playing side. Iain From: Hazel & Kim Darvell Sent: Thursday, February 09, 2012 10:10 AM To: access u k Subject: [access-uk] more cut backs For those who like us still have Daisy talking books on discs has others notice over the past week or so they are sent out now without any plastic to cover the front of the disc? When I called R N I B to ask I was told it was yet another cut back. Surely the discs will get dirty or scratched in transit. I am told if the front is damaged then the play side won't play. What next I ask. Hazel