Hi Martin. You might have sorted this by now, if so just ignore this! The problem certainly sounds weird, and certainly something I've never come across. A couple of things to try is maybe clear out any unused programs and then clean the registry to get rid of any keys with erroneous values. Another thing which might be worth doing is running a Google search to see if anyone else has experienced a similar problem. Actually thinking about it, doing some research online might be better off your first port of call. I'll have a look later myself if I get a moment. Mark ----- Original Message ----- From: martin wilsher To: access-uk@xxxxxxxxxxxxx ; Bcab@xxxxxxxxxxxxx Sent: Saturday, February 13, 2010 11:48 AM Subject: [access-uk] micrososoft c++ runtime error? HI all. ok now this is a frustrating one. when i try to copy a file to another place, i get the following error. Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\WINDOWS\explorer.exe abnormal program termination OK what is this? and how do I fix it? i have tried system file check. and a deep scandisk. any other ideas? thanks. Hope to hear from you soon. From Martin. Please email me at: m.wilsher@xxxxxxxxxxxxxxxxx Or contact me using skype from www.skype.com my skype name is dobbinequine twitter name is bigpawedbear. http://twitter.com/bigpawedbear Thanks Please visit my website: www.martin-wilsher.co.uk __________ Information from ESET Smart Security, version of virus signature database 4862 (20100212) __________ The message was checked by ESET Smart Security. http://www.eset.com