Hi Andy, It would be a seriously great help if we knew exactly what make and model of router you have. For example, I have a Draytek Vigor 2600G. This is not only a wired router, it is also wireless router. Moreover, it is an ADSL/Broadband modem. So with one single box. One cable goes from this to the Broadband telephone point. I have four "ports" into which PCs can be connected using a network cable, and any PC with a wireless card can also "talk" to the device. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Sent: 29 December 2005 16:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: long shot aboout Router Hi again Andrew. Now I'm really confused. I was told when I bought the router that I would have to set aside my old Freeserve usb external modem as this would be no longer required. ! So am I right in thinking then the set-up is as follows; My computer plugged into Freeserve External Modem. Freeserve External Modem plugged into Router. Router plugged into telephone point. Pauline's computer upstairs fitted with wireless card. Best wishes. Andy ----- Original Message ----- From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, December 29, 2005 4:19 PM Subject: [access-uk] Re: long shot aboout Router > Hello Andy, So where is the modem? A router needs to be connected > through a modem, this is how it should be, first off cable from modem to > router, then cable from router to computer and as far as I know you > cannot use wireless with one computer and use cable with the other one, > you need to make your mind up as to which way you want to go., either with > cable, or wireless, cable is far the best. > ----- Original Message ----- > From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Thursday, December 29, 2005 4:00 PM > Subject: [access-uk] Re: long shot aboout Router > > >> Hi Andrew. >> >> >> Pauline's computer upstairs has the wireless card and the router sits >> beside my computer downstairs. I have a cable running from the back of >> my computer into the router and another cable from the router to the >> telephone point. Funny thing is that my wife can go on-line no problems. >> I am currently still using my old Freeserve usb modem, switching between >> it and the new router. My computer has Freeserve connecting >> automatically, so perhaps this is the problem. God knows Andrew, I've >> never had a router before so very unsure. I do have a spare cable >> though. It's the one with small blocks at each end. The one used for the >> old dial-up connection, but I cannot find a place to plug this in. >> >> Best wishes. >> >> Andy >> >> >> ----- Original Message ----- >> From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Thursday, December 29, 2005 2:55 PM >> Subject: [access-uk] Re: long shot aboout Router >> >> >>> Hello Andy, Sorry to ask you a silly question, but how have you got >>> the modem connected to the router? are you using cable connection or >>> are you going the wireless way? >>> ----- Original Message ----- >>> From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx> >>> To: <access-uk@xxxxxxxxxxxxx> >>> Sent: Thursday, December 29, 2005 1:29 PM >>> Subject: [access-uk] Re: long shot aboout Router >>> >>> >>>> Hi Andrew. >>>> >>>> I've plugged it into a slot beside 2 usb sockets at the back of my >>>> computer. It's not plugged into the old dial-up socket, which is much >>>> smaller. This plug is about the size of a usb plug with a lock clip at >>>> one side. There is no other socket on the computer that this plug will >>>> fit in to. >>>> >>>> >>>> At the moment I'm using my old Freeserve usb modem so as to keep in >>>> contact with the list. If I remove it and don't get the router to >>>> work, then I'll really need to take the computer into the shop. Tell >>>> you what, I'll uninstall speed-touch anyway Andrew. Having it may be >>>> preventing the router from operating. I've also placed speed-touch in >>>> my start up menu, so perhaps this is causing the problem also. >>>> >>>> You said "When you plug the router into your computer, can you get a >>>> command window up and type in the command ipconfig /all >c:\file.txt, >>>> then send me the contents of the file.txt in the root drive? >>>> " >>>> >>>> Is the command window the same is the Run window? If so, then I'll >>>> give this a go. But I may not be able to if I cannot get on-line. >>>> >>>> Tell you what Andrew, I'll do nothing more than remove speed-touch from >>>> my start menu and re-boot, with the router correctly fitted. If I get >>>> no luck with that, then I'll completely uninstall speed-touch. >>>> >>>> Best wishes. >>>> >>>> Andy >>>> >>>> >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx> >>>> To: <access-uk@xxxxxxxxxxxxx> >>>> Sent: Thursday, December 29, 2005 12:08 PM >>>> Subject: [access-uk] Re: long shot aboout Router >>>> >>>> >>>> Hi Andy, >>>> >>>> Just something else I have thought of after reading the message. Where >>>> exactly in the back of the machine did you put the cable into? Was it >>>> a plug on the back of the motherboard, or another add-on card, or was >>>> it your dialup modem you tried to plug the cable into? >>>> >>>> It should go into an ethernet socket either located on the motherboard >>>> or in an add-on card, but it is not the dialup modem. >>>> >>>> Andrew. >>>> >>>> >>>> -----Original Message----- >>>> From: access-uk@xxxxxxxxxxxxx on behalf of Andy >>>> Sent: Wed 28/12/2005 23:40 >>>> To: access-uk@xxxxxxxxxxxxx >>>> Subject: [access-uk] Re: long shot aboout Router >>>> >>>> Hi Andrew. >>>> >>>> It's a Bellcan 812 - cannot get to the correct spelling The shop >>>> fitted the >>>> internal wireless modem into Pauline's computer upstairs, and the >>>> Router is >>>> sitting downstairs beside my computer, which is connected via quite a >>>> large >>>> telephone plug into the back of my computer. >>>> >>>> My wife's computer is working fine and she is able to go on line, but I >>>> cannot. >>>> >>>> The paperwork - if Pauline is reading it correctly, is telling her to >>>> install the CD. She may of course be getting mixed up with her >>>> computers >>>> card installation, but surely, I'd need an icon to click on to go >>>> on-line, >>>> or would I still use the Freeserve Speed-Toouch icon? >>>> >>>> I'm able to go on-line at the moment, because I've fitted my old >>>> Freeserve >>>> modem again. >>>> >>>> Any of this help Andrew? >>>> >>>> Best wishes. >>>> >>>> Andy >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx> >>>> To: <access-uk@xxxxxxxxxxxxx> >>>> Sent: Wednesday, December 28, 2005 10:40 PM >>>> Subject: [access-uk] Re: long shot aboout Router >>>> >>>> >>>>> Hi, >>>>> >>>>> There should be no software required - the router should work without >>>>> software. >>>>> >>>>> Which router do you have anyway? >>>>> Andrew. >>>>> >>>>> -----Original Message----- >>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >>>>> Behalf >>>>> Of Andy >>>>> Sent: 28 December 2005 20:14 >>>>> To: Access-Uk@xxxxxxxxxxxxx >>>>> Subject: [access-uk] long shot aboout Router >>>>> >>>>> Hi all. >>>>> >>>>> This is a long shot I'm thinking but if successful, will stop me >>>>> having >>>>> to >>>>> take my computer into the shop. >>>>> >>>>> I purchased a wireless card and a Router for my wife's computer >>>>> >>>>> The shop fitted the card for me. >>>>> >>>>> I attached the cables from my computer to the router, but just >>>>> beforehand, I >>>>> attempted to install the routers software. >>>>> >>>>> The CD auto-ran and firstly started to install Adobe. I thought that >>>>> perhaps this was to enable a purchaser to read a text help file. The >>>>> auto-run facility then started searching for a file within my Office >>>>> 2000 >>>>> directory and advised that it could not find it. Subsequently, I >>>>> could >>>>> not >>>>> install the router's software. >>>>> >>>>> My brother advised that I needed to delete or rename a file within my >>>>> temp >>>>> directory but added that he was unsure which file. >>>>> >>>>> Does this make sense to anyone? If so, I would be very grateful for >>>>> some >>>>> assistance, as I'd rather avoided another trip into town with my >>>>> computer. >>>>> >>>>> Best wishes. >>>>> >>>>> Andy >>>>> >>>>> >>>>> >>>>> -- >>>>> Internal Virus Database is out-of-date. >>>>> Checked by AVG Free Edition. >>>>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>>>> 21/12/2005 >>>>> >>>>> >>>>> ** To leave the list, click on the immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>> ** If this link doesn't work then send a message to: >>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>> ** and in the Subject line type >>>>> ** unsubscribe >>>>> ** For other list commands such as vacation mode, click on the >>>>> ** immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>> ** or send a message, to >>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>>> >>>>> ** To leave the list, click on the immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>>> ** If this link doesn't work then send a message to: >>>>> ** access-uk-request@xxxxxxxxxxxxx >>>>> ** and in the Subject line type >>>>> ** unsubscribe >>>>> ** For other list commands such as vacation mode, click on the >>>>> ** immediately-following link:- >>>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>>> ** or send a message, to >>>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Internal Virus Database is out-of-date. >>>>> Checked by AVG Free Edition. >>>>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>>>> 21/12/2005 >>>>> >>>>> >>>> >>>> >>>> >>>> -- >>>> Internal Virus Database is out-of-date. >>>> Checked by AVG Free Edition. >>>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>>> 21/12/2005 >>>> >>>> >>>> ** To leave the list, click on the immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click on the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>>> >>>> >>>> >>>> >>>> ------------------------------------------------------------ -------------------- >>>> >>>> >>>> Internal Virus Database is out-of-date. >>>> Checked by AVG Free Edition. >>>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>>> 21/12/2005 >>>> >>>> >>>> >>>> -- >>>> Internal Virus Database is out-of-date. >>>> Checked by AVG Free Edition. >>>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>>> 21/12/2005 >>>> >>>> >>>> ** To leave the list, click on the immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click on the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>>> >>>> __________ NOD32 1.1343 (20051228) Information __________ >>>> >>>> This message was checked by NOD32 antivirus system. >>>> http://www.eset.com >>>> >>>> >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> >>> >>> >>> -- >>> Internal Virus Database is out-of-date. >>> Checked by AVG Free Edition. >>> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >>> 21/12/2005 >>> >> >> >> >> -- >> Internal Virus Database is out-of-date. >> Checked by AVG Free Edition. >> Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: >> 21/12/2005 >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> __________ NOD32 1.1343 (20051228) Information __________ >> >> This message was checked by NOD32 antivirus system. >> http://www.eset.com >> >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > -- > Internal Virus Database is out-of-date. > Checked by AVG Free Edition. > Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: 21/12/2005 > -- Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: 21/12/2005 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq