[access-uk] Re: listening to insight radio on the web
- From: "David Russell" <david.russell8@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 Jun 2010 15:45:49 +0100
Iain, of course you are correct but, in their defence, they did explain that
the new player is still being worked on so I would hope all those unlabelled
buttons might be labelled in time.
David
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Iain Lackie
Sent: 28 June 2010 15:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: listening to insight radio on the web
You will need to have the Flash player on your computer or the stream won't
play. I notice there are unlabelled Flash buttons on the player screen. With
RNIB banging on about web accessibility, is this not a case of physician
heall thyself?
Iain
--------------------------------------------------
From: "Andrew Summers" <asummers14@xxxxxxxxxxx>
Sent: Monday, June 28, 2010 2:39 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] listening to insight radio on the web
>
> Hello All,
> I have been to insight radio on the web, and I am trying to listen to
> them, but I can't due to them changing to a new service.
> They have got a radio web player and I am using JAWS11.
> I e-mailed them about it and I got a reply back from the boss.
> See below, in what he said.
> Please could any one try listening to them and let me know how you get on.
> Andrew
>
> Hi Andrew,
>
> Many thanks for your feedback on our Listen Live function.
>
> I have spoken to the technical guys and they tell me things are still in
> the process of being completed in the development stage.
>
> As you state in your to-the-point email, we do know about these things
> and yes we do have the expertise to ensure that we provide the best
> services for our audience. That, however, comes with a lot of work and
> trials hence the reason for us requesting feedback on the website.
>
> The important thing is that the player works when you open it and you
> can hear the radio station. If this is not the case there must be a
> fault with your computer which you should have checked out.
>
> Keep checking back at the Insight Radio website for more development and
> improvements.
>
> Regards,
>
> Ross
>
>
>
>
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