[access-uk] Re: jaws 10

  • From: "alex thynne" <alex.thynne@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 22 Nov 2008 17:21:58 -0000

Thanks George, I've dealt with FS so I'll have a word with them.  

Alex
klango ID: alex-thynne
skype name: grytpype2006 
windows live messenger name: alex.thynne@xxxxxxxxxxxxx

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of George Bell
Sent: 22 November 2008 13:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: jaws 10


Sounds like you have a faulty CD, Alex. Can I suggest you return it to
your dealer and ask for a replacement?  There should be no charge for
this.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of alex thynne
Sent: 22 November 2008 09:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] jaws 10

Hi all

when I tried to install jaws 10 from the cd, it just wouldn't work.  I
got
the message that the process of installing jaws may take several
minutes and
I should hear clicks, just as it was on jfw9, so I waited, and I
waited.
The cd didnt' do anything and heard no sounds.  I must have tried four
times
before giving up with it and going to the FS website, downloaded the
official jfw10.0.512 , saved the installer, ran it and had no problem
at
all.  I had to download all the training material I wanted doing it
this
way, but should I keep the installer in the event that I want to
modify jaws
10 in some way or do a repair on it.

If anyone else has had a problem like mine, please let me know.  I
seem to
be ok, haven't noticed anything in particular wrong yet, so I must
have done
it all successfully.  The only thing I am considering now is that I
have
three versions of jaws on this machine, jfw 8, and 9 as well as jaws
10 and
I'm thinking of removing jfw8 leaving me with just two versions.  Am I
correct in my reading of the documentation, I should not remove any
shared
components?  Should I go to add/remove straight away or go to jfw6
under
programs, use tools  and go to uninstall jaws?

Alex
klango ID: alex-thynne
skype name: grytpype2006
windows live messenger name: alex.thynne@xxxxxxxxxxxxx

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