[access-uk] Re: it says it all

  • From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Sep 2015 22:11:27 +0200

Hi Kevin

Yes that is fortunate but I won't be buying from them again.

Regards

Adrien

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Kevin Cussick
(Redacted sender "the.big.white.shepherd@xxxxxxxxxxxxxx" for
DMARC)
Sent: Thursday, September 10, 2015 9:50 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: it says it all

Yes that is unfortunate but at least the did refund you I
know from past experience this does not always happen.

On 10 Sep 2015, at 13:20, Adrien Collins
<adriencollins22160@xxxxxxxxx> wrote:

Hi

I up-graded my ashampoo to the latest version this
morning,
I was not able to access the buttons on the screen but
instead of helping me to find a solution, they promptly
refunded me my money, I explained about the screen
readers,
I think it is sad that they can't even be bothered to even
look into a problem and just give back the money. They
could
have at least tried or sent me one message asking for more
info. Isn't it just typical?

Regards

Adrien


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