[access-uk] Re: it says it all

  • From: "Martin Wilsher" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "martinwilsher@xxxxxxxxxxxxxx" for DMARC)
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Sep 2015 14:17:46 +0100

Seems the default with that company is to give money back when challenged,
they will say no more I bet.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Adrien Collins
Sent: 10 September 2015 13:57
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: it says it all

Hi Martin


Yes I know but they didn't even respond to my message, I have written to
them directly, I doubt anything come of it.

Regards

Adrien

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Martin Wilsher (Redacted
sender "martinwilsher@xxxxxxxxxxxxxx" for DMARC)
Sent: Thursday, September 10, 2015 2:48 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: it says it all

Some companies don't give a stuff, one anti-virus company apparently said
screenreader and keyboard access was a security risk.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins
Sent: 10 September 2015 13:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] it says it all

Hi

I up-graded my ashampoo to the latest version this morning, I was not able
to access the buttons on the screen but instead of helping me to find a
solution, they promptly refunded me my money, I explained about the screen
readers, I think it is sad that they can't even be bothered to even look
into a problem and just give back the money. They could have at least tried
or sent me one message asking for more info. Isn't it just typical?

Regards

Adrien


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