[access-uk] Re: interesting problem with victor reader classic

  • From: "brian hartgen" <brian@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 10 Dec 2005 13:35:22 -0000

Hi Andrew
Thanks for your message.
I held down the eject while switching it on.
Then I updated to the latest firmware, but it will not move past the opening 
announcements because it thinks the power is not connected.

Brian Hartgen
E-MAIL:  brian@xxxxxxxxxxx
MSN:  brian@xxxxxxxxxxx
SKYPE:  brianhartgen
  ----- Original Message ----- 
  From: Andrew Hodgson 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Saturday, December 10, 2005 1:13 PM
  Subject: [access-uk] Re: interesting problem with victor reader classic


  Hi,You need to do

   

  Two things:

   

    1.. Switch off the unit, and hold down the eject button whilst switching it 
on.  It will do a full factory reset. 
   

    2.. Update to the latest firmware - not sure what version the UK prompts 
are on, last time I checked the US version was newer than the UK version. 
   

  Thanks.

  Andrew.

   


------------------------------------------------------------------------------

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
brian hartgen
  Sent: 10 December 2005 13:06
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] interesting problem with victor reader classic

   

  Hi

   

  The RNIB talking book service have just sent me a new Victor Reader Classic 
which arrived yesterday.  There is something strange going on, and I wondered 
if anyone had had this problem.  Of course I can call the RNIB on Monday but if 
this can be remedied by a firmware update or something like that, then I can do 
that.

   

  It seems as though the machine is not recognising mains power.  If I connect 
the adapter to the product, and hold down the top lefthand key, I am advised 
that battery power is enabled.  This came to my attention because I was 
listening to a book yesterday evening, and the machine kept saying "mains power 
on mains power off", the second announcement immediately preceeding the first.  

   

  However, if I leave the machine connected to the electricity for a few hours, 
then disconnect it, I can get a good couple of hours out of the battery without 
any problem, indicating that it may have been charged.

  As I say, has anyone else had this problem please?

   

  Brian Hartgen
  E-MAIL:  brian@xxxxxxxxxxx
  MSN:  brian@xxxxxxxxxxx
  SKYPE:  brianhartgen

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